FREQUENTLY ASKED QUESTIONS
Q: Where is the school located?
A: We are based in Miami, FL and teach classes at the Miami Culinary Institute (415 NE 2nd Avenue, Miami, FL 33132), 305 Wines in Pinecrest, and other venues. Check the course information for the correct address.
Q: How many courses do I have to take before I become a sommelier?
A: A sommelier is more about a job title than a single certification. Our students go on to work as sommeliers after they complete our courses, but also in distribution, import, consulting and the yachting industry. Ultimately it will be the job you apply for and the requirements of a future employer that determines when you are a sommelier.
Q: What is WSET?
A: WSET (Wine & Spirits Education Trust) is a globally recognized provider of wine, spirits and sake education. Based in London, they are designed for people who are just starting out in their careers, established professionals, and enthusiasts.
Q: I’m taking a WSET online course. Do I have to come to the school to take my exam?
A: Students who have enrolled for an online course will take their exam online. A list of pre-determined dates and times will be provided to students upon enrolment.
Q: I took a course at another school but didn’t pass. Can I re-take my exam at Florida Wine Academy?
A: Yes, we are happy to organize a re-sit for a past exam. Please contact us at info@floridawineacademy.com for additional details.
Q: Do you have to be 21 years old to attend the classes and tastings?
A: Yes, we require that everyone who comes to our certification and non-certification classes be at least 21 years old.
Q: Will I get my WSET exam results on the same day?
A: As per WSET regulations, all exams must be marked by them in their London location. For WSET Levels 1 & 2 (in person and online) results will be released around 4 weeks after the exam. For WSET Level 3 the results take approximately 10 weeks. WSET send the results to us, who then email you from courses@floridawineacademy.com.
Q: I am traveling to take a course form outside of the United States. Can my materials be shipped to another country?
A: Yes, we can ship materials and certificates to countries outside of the United States; however, the additional cost of shipping will be passed on to the student. All domestic shipping is included in the price of the course.
Q: I am interested in taking a course but I am not ready to commit to a date. Can I buy only a textbook from WSET?
A: We do not sell materials unless a student is officially registered for a course. If you are taking a Level 2 or 3 course and you pay only the deposit up front you will still receive your materials right away.
Q: Q: I placed an order and now I want a refund. How can I get a refund?
A: You can read more about our refund policy on each course page. We do not offer refund for events like Miami Champagne Week or Bordeaux Grand Cru tasting. For any refunds, when applicable, we will deduct the 3% credit card fee, which is charged by the credit card company.
Q: I live in a country or state that does not allow wine shipments from Florida. Can I use other wines?
A: Yes, students who live in a region that we cannot ship the 305 Wines packs to can purchase wines on their own. You will want to make sure the grape, region and/or style are the same but the producer does not have to match.
Q: Is lunch included in the cost of the all-day courses?
A: Lunch is not included; however students will get a 45-minute around midday. There are plenty of places to grab a quick bite nearby.
Q: Do you offer scholarships or discounts for courses?
A: We do not offer scholarships through the school; however, there are some organizations that offer them to people working in the wine industry. Please ask us for more details.
Q: How soon after I register for a course can I expect my materials? Can I download them for immediate access?
A: If an order is received before 4pm the materials will be shipped out that same day, for orders received after 4pm materials will be shipped out the following day. We use priority shipping so you will have your books within a few days following class registration. Only students enrolled in the WSET Levels 1 in Wine, Spirits, or Sake online courses will be able to access materials online, otherwise physical materials will be sent in the mail.
Q: How can I speak to someone on your team?
A: Please feel free to call us on (305) 859-3244.